COVID-19: Like many retailers, we’ve been working fast and flexibly to respond to the impacts of COVID-19 and reflect ongoing government advice. Due to the overwhelming response we ask that you factor in extra time for shipping.
SHIPPING
Enjoy FREE shipping on purchases of $200 or more.
We currently use Canada Post for Ground and Expedited shipping.
We ship to PO boxes and most addresses local and internationally.
Shipping speed options:
-
Ground
Once your order has been processed, you should receive it within 7-10 business days. Longer delivery times should be expected when shipping to Territories. -
Expedited
Orders should be delivered between 1-3 business days and do not include Territories.
Processing Time: 1-3 Days
Please note due to COVID-19 - these shipping times may be delayed
When your order is received, we'll send you an e-mail confirming your order. When your order is shipped, we'll send you a tracking number (if applicable).
Your shipping confirmation e-mail will include your "Tracking Number" . You can also find order tracking and history information by going to My Account and reviewing your "Order History".
Current Shipping Times
Canada: 7-10 business days
USA: 7-10 business days
International: 30 business days
RETURNS
We believe strongly in our products and their quality, but if for any reason you are not satisfied please email us at info@libikishop.com.
- Returns accepted for 30 days
- No restocking fee
- No final sale items
GIFT CARDS – Gift Cards may not be returned or redeemed for cash, except otherwise required by law.
Please package your return in the original box, if possible, and send to:
Libiki Shop ReturnsPO BOX 1119
Toronto Dominion
TORONTO, ON
M5K 1P2, CANADA